Refund & Dispute Policy

Last Updated: August 16, 2026

At Lifetime Access, client satisfaction is our priority. We strive to provide premium digital utility licenses and software access solutions. This Refund Policy describes the conditions under which refunds are issued and how disputes are handled.

1. Refund Guarantee

We offer a **7-day money-back guarantee** on all digital utility licenses purchased. If the digital keys do not work or if you encounter technical configuration issues that our support team cannot resolve, you are entitled to a full refund within 7 days of your purchase date.

2. Refund Request Process

To request a refund, please contact us directly via email or our Telegram customer support channel. Please include:

Your full name used during checkout.
The email address registered for the license.
Your Stripe transaction reference or receipt ID.

Refunds are processed immediately upon approval. Depending on your financial institution, the funds will reappear in your account within 5 to 10 business days.

3. Friendly Resolution (Avoiding Disputes)

If you experience any issues accessing your cloud storage vault or software suite, please **contact our support team before initiating a chargeback or dispute** through your credit card provider or bank. Disputing a charge can lock your license permanently and delay the resolution process. We are committed to resolving all billing inquiries amicably and instantly.

4. Fraudulent Activity

Licenses purchased with unauthorized payment credentials will be cancelled immediately without notice. We cooperate with payment processing partners like Stripe and relevant authorities to verify and mitigate fraudulent transactions.